Refund & returns policy
At American Wheels LLC, we strive to provide high-quality insurance services that meet your needs. This Refund Policy explains the circumstances under which you may be eligible for a refund and the process for requesting one.
1. Eligibility for Refunds
Refunds may be issued in the following cases:
Policy Cancellation within the Cooling-Off Period: If you cancel your insurance policy within the first [state period, e.g., 14 days] of purchase and no claims have been made, you may receive a full or partial refund.
Overpayment: If you have accidentally overpaid your premium, the overpaid amount will be refunded.
Duplicate Payments: Any duplicate charges due to a billing error will be promptly refunded.
2. Non-Refundable Situations
Refunds will not be issued for:
Policies canceled after the cooling-off period where coverage has been used.
Claims already processed or paid out under the policy.
Administrative or processing fees that are clearly disclosed during purchase.
3. How to Request a Refund
To request a refund, please contact our customer service team with:
Your full name and contact details.
Policy number.
Reason for the refund request.
You can reach us at:
📍 Address: 2107 Cedar Ave S, Minneapolis, MN 55404
📞 Phone: +1 (888) 329-9692
đź“§ Email: support@supperhub.net
4. Refund Processing Time
Approved refunds will be processed within 7–14 business days and returned using the original payment method. Processing times may vary depending on your bank or payment provider.
5. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on our website with the updated effective date.